{
  "schema_version": "1.0",
  "generated_at": "2026-10-30T15:09:49.951Z",
  "evidence_note": "Vendor documentation researched, not hands-on tested. Unknown values are not free or absent features. Record last_checked is not the API generation time.",
  "documentation_url": "https://agentcomparison.net/api/",
  "agent": {
    "id": "chatgpt-workspace-agents",
    "name": "ChatGPT workspace agents",
    "vendor": "OpenAI",
    "kind": "platform",
    "category": "workspace workflow agents",
    "group": "work-business",
    "summary": "OpenAI documents repeatable workflows in ChatGPT and Slack, with connected tools, schedules, API triggers and workspace access controls.",
    "one_liner": "Repeatable team workflows in ChatGPT and Slack, with admin controls.",
    "best_fit": "Repeatable team workflows with configured access and triggers.",
    "poor_fit": "Assuming every ChatGPT subscription includes workspace agents.",
    "decision_note": "Verify plan eligibility and admin enablement before recommending; do not conflate this with historical ChatGPT agent mode.",
    "availability": "Main help guide covers Business and Enterprise workspaces; administrator enablement and role permissions apply. Do not assume every ChatGPT plan includes workspace agents.",
    "last_checked": "2026-10-22",
    "evidence_status": "documentation_researched_not_tested",
    "capabilities": [
      {
        "name": "Schedules and API triggers",
        "source_url": "https://help.openai.com/en/articles/20001143-chatgpt-workspace-agents-for-enterprise-and-business",
        "observed_at": "2026-10-22",
        "evidence_type": "vendor_documentation",
        "confidence": "high",
        "plan_restrictions": null,
        "region_restrictions": null
      },
      {
        "name": "Apps and Slack channels",
        "source_url": "https://help.openai.com/en/articles/20001143-chatgpt-workspace-agents-for-enterprise-and-business",
        "observed_at": "2026-10-22",
        "evidence_type": "vendor_documentation",
        "confidence": "high",
        "plan_restrictions": null,
        "region_restrictions": null
      },
      {
        "name": "Write-action approvals and parameter constraints",
        "source_url": "https://help.openai.com/en/articles/20001143-chatgpt-workspace-agents-for-enterprise-and-business",
        "observed_at": "2026-10-10",
        "evidence_type": "vendor_documentation",
        "confidence": "medium",
        "plan_restrictions": null,
        "region_restrictions": null
      },
      {
        "name": "Multiplayer editing and group sharing",
        "source_url": "https://help.openai.com/en/articles/20001143-chatgpt-workspace-agents-for-enterprise-and-business",
        "observed_at": "2026-10-22",
        "evidence_type": "vendor_documentation",
        "confidence": "high",
        "plan_restrictions": "Business and Enterprise workspaces",
        "region_restrictions": null
      }
    ],
    "permissions": [
      "End-user authentication runs through each person's account; agent-owned authentication shares a connection. Use a service account with minimum access.",
      "Write actions default to Always ask; Never ask or Custom settings may be available by app. Review risky send/edit/delete workflows.",
      "Connector action constraints narrow action inputs, not the data returned.",
      "Review private, invited and workspace sharing audiences before publication. Slack requires shared app authentication."
    ],
    "limitations": [
      "API trigger queues a run with 202 Accepted; the JSON body carries conversation_url (which can be null), and a beta-header flow adds agent_trigger_run_id for status polling. Retrieving the final response through that API remains limited.",
      "Connector constraints limit requested actions, not returned data.",
      "Slack requires shared authentication for every app connection; personal shared accounts can expose owner data/actions to other users.",
      "A separate workspace-agents security overview was referenced, but not established in this review. No product-specific retention or independent certification claim is made."
    ],
    "runtime": [
      "Supported ChatGPT workspaces with agents enabled"
    ],
    "privacy_security": null,
    "pricing": {
      "amount": null,
      "currency": null,
      "billing_period": null,
      "allowances": null,
      "usage_charges": null,
      "verified_at": "2026-10-22",
      "source_url": "https://help.openai.com/en/articles/11481834",
      "note": "OpenAI's credit rate card for Business/Enterprise flexible pricing bills Workspace Agents by tokens: GPT-5.6 at 100 credits per 1M input, 10 per 1M cached input, 500 per 1M output; OpenAI says a typical end-to-end run uses 5-25 credits. Workspace Agents draw from the same agentic usage and credit pool as Codex, ChatGPT Work, Excel and PowerPoint; standard Business seats include usage from that pool, with flexible pricing extending limits."
    },
    "sources": [
      "https://help.openai.com/en/articles/20001143-chatgpt-workspace-agents-for-enterprise-and-business",
      "https://help.openai.com/en/articles/11481834",
      "https://help.openai.com/en/articles/20001155"
    ],
    "changelog": [
      {
        "date": "2026-10-10",
        "change": "Expanded source-linked feature evidence and narrow setup; clarified access, permissions, costs and unresolved limits. Documentation research only, not a product test."
      },
      {
        "date": "2026-10-01",
        "change": "Initial documentation research. No hands-on testing."
      }
    ],
    "coverage_rows": [
      [
        "Reusable workflows",
        "Documented",
        "Create from a template or builder, choose tools/model, preview with a sample task, then publish. Workspace eligibility and administrator controls apply.",
        "https://help.openai.com/en/articles/20001143-chatgpt-workspace-agents-for-enterprise-and-business"
      ],
      [
        "Tools and apps",
        "Documented",
        "Google Calendar, Drive, Slack, SharePoint, custom MCPs, web search and image generation are documented. Availability depends on workspace enablement.",
        "https://help.openai.com/en/articles/20001143-chatgpt-workspace-agents-for-enterprise-and-business"
      ],
      [
        "End-user versus shared authentication",
        "Documented",
        "End-user connections run as each person; agent-owned connections are shared. A personal shared connection can expose its owner's data and actions to others. OpenAI recommends service accounts and least access.",
        "https://help.openai.com/en/articles/20001143-chatgpt-workspace-agents-for-enterprise-and-business"
      ],
      [
        "Write approvals",
        "Configurable",
        "Apps/connectors default to Always ask. Depending on the app, Never ask or Custom controls may be available. Do not claim every write always asks.",
        "https://help.openai.com/en/articles/20001143-chatgpt-workspace-agents-for-enterprise-and-business"
      ],
      [
        "Action constraints",
        "Not a data filter",
        "Constraints limit what the agent asks a connector to do. They do not filter what the connector returns, so an allowed search may still return sensitive data.",
        "https://help.openai.com/en/articles/20001143-chatgpt-workspace-agents-for-enterprise-and-business"
      ],
      [
        "Schedules and API triggers",
        "Documented with limits",
        "Schedules and API channels are supported. API queues a run with 202 Accepted, no response body or run ID; the agent response cannot currently be retrieved through that API.",
        "https://help.openai.com/en/articles/20001143-chatgpt-workspace-agents-for-enterprise-and-business"
      ],
      [
        "Slack channels",
        "Shared connections required",
        "All app connections must use shared authentication for Slack. Choose every-message or mention-only responses; review the channel audience and credentials before deployment.",
        "https://help.openai.com/en/articles/20001143-chatgpt-workspace-agents-for-enterprise-and-business"
      ],
      [
        "Business usage and credits",
        "Plan-dependent",
        "Current Business billing docs describe included seat usage followed by workspace credits for eligible additional usage and spend controls. No universal per-agent run price is claimed.",
        "https://help.openai.com/en/articles/20001155"
      ]
    ],
    "setup_steps": [
      "Confirm Agents is available and enabled in the intended workspace.",
      "Build one narrow workflow and keep it private while previewing a sample task.",
      "Choose end-user or service-account shared authentication deliberately; keep write approval on for risky actions.",
      "Review outputs and access before publishing, adding schedules or Slack. Confirm eligible usage and spend controls with the workspace owner."
    ],
    "price_tags": [
      "usage"
    ],
    "price_summary": "Token-based workspace credits on Business/Enterprise flexible pricing; OpenAI rate card: typical GPT-5.6 agent run 5-25 credits",
    "meta_title": "ChatGPT workspace agents: plans, setup and controls",
    "page_url": "https://agentcomparison.net/agents/chatgpt-workspace-agents/"
  }
}